Operations Assistant - NYC
We're looking for a driven, ambitious self-starter eager to build a career in the entertainment industry, with an interest in operations, production, or both. As our Operations Assistant, you'll play a key role in supporting every facet of the company's growth. This is an entry-level, hands-on position in a fast-paced startup environment. You'll work closely with our team across every area of the business—from office management and administrative support to label and e-commerce operations, marketing and social media, live event and concert production, and beyond. It's an opportunity to gain broad, real-world experience while helping shape a growing company from the inside out.
Company Description
Glasshaus is an independent music and film company based in Brooklyn, New York, home to a record label, concert series, and award-winning production studio. Known for its genre-defying Live at Glasshaus series, Glasshaus curates intimate performances captured with cinematic intention, releasing live albums and concert films that reimagine the intersection of music, film, and culture. Across 18 multi-platform productions to date, artists performing at Glasshaus comprise over 21 Grammys, 2 Oscars, 2 Emmys, and 2 Peabody Awards.
Responsibilities
Admin: Support across the company and to the CEO, including inbox and calendar management, general office logistics, and upkeep of our studio and office spaces.
Social Media: Create and schedule daily content across socials, track analytics and engagement, and keep the calendar running.
Marketing & PR: Support campaign execution, including research and outreach to playlists, blogs, college radio, and press.
Creative: Support design work and assembly across various projects. Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere) is a plus.
E-Commerce: Support day-to-day e-commerce operations, including customer service and general online store management.
Events: Support event production, activations, merch sales, etc.
Who We’re Looking For
Mission-oriented. A driven team member with a background and deep passion for music and entertainment. Strength in operations, execution, and communication. Unparalleled attention to detail, comfortable wearing multiple hats. Prompt, responsible, flexible, and able to multi-task without micromanagement. A valid driver's license is required.
Details
Full-time from our Brooklyn headquarters. Beginning November 1, 2026. $22-$25/hr, depending on experience. The right person grows with the company, where responsibility, focus, and compensation expand over time.
How to Apply
Email cat@catdarlingagency.com with subject: “Operations Assistant — [Your Name]”:
Resume
Cover letter: 300 words max, including background, what you bring to Glasshaus, why you are interested in this role
Example of your work: a portfolio, social account, playlist, design project, video, or a problem you solved or a process you improved. Show us something you made better.
CONTACT: cat@catdarlingagency.com